Customer desk: Hi, Welcome to HDFC bank, how can I help you.
User: I have a credit card issued by your bank. Since the issue, I have been receiving the credit card bill latest by 20th of every month. It’s 27th today and I am yet to receive my bill.
Customer desk: I will transfer your call to the finance department. Please wait.
Customer Care: Hello.
User: Hi, I am Nik. I have a credit card issued by your bank. Since the issue, I have been receiving the credit card bill latest by 20th of every month. It’s 27th today and I am yet to receive my bill.
Customer Care: Just a moment Sir, can you please tell me your account number? I will check.
User: Yes, the account number is 62600100017
Customer Care: Mr. Goyal, right?
Customer Care: I am sorry for the delay Sir. I see there is a bill due in your name. It’s Rs 2975.
User: Yeah, somewhere near that.
Customer: Sir, I will raise a ticket for the same and you will receive it at the earliest. Even if it’s delayed, you can pay it directly from our mobile app.
User: Ok, can you please repeat the amount?
Customer Care: Yes Sir, it’s Rs 2975.
Customer Care: Anything else Sir?
User: No, thank you.
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